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How to Calculate Nps Score

Maya Lin-Takahashi • • 5 min read
How to Calculate Nps Score
★ Key Takeaways

Today, Airbnb’s Net Promoter Score Is 38—Lower Than Their Starting Point, but Still Admirable Compared to the Hospitality Industry’s Average Nps of 44.

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Direct Answer • Key Takeaway

Today, Airbnb’s Net Promoter Score Is 38—Lower Than Their Starting Point, but Still Admirable Compared to the Hospitality Industry’s Average Nps of 44.

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Maya Lin-Takahashi
Author

Maya Lin-Takahashi

Maya is a hardware enthusiast who tests and reviews smart home devices, smartphones, wearables, and audio gear. She focuses on practical consumer value and build quality.